Thursday, January 9, 2014

'Aap' Govt Now sit on the street to serve the people

              Chief Minister Arvind Kejriwal every Saturday with all its ministers will meet people on the main road in front of the Secretariat. Even people on the spot would be to try to correct problems.
After Helpline issued against corruption Delhi government to solve the problems of the people have decided to sit on the road.January 11 morning till 11 o'clock the meeting starting at 9:30 pm. Subsequently, a minister of Government will meet people daily.Arvind Kejriwal said the grievances of the people are just symptoms of the disease. Real disease elsewhere. If we had made ​​the wrong policies of this kind, which itself can lead to complaints. The whole system does not improve the long list of complaints cannot be small. The government is also working in this direction. However, in the meantime we cannot say that will not address public grievances.           
               SMS will become a source of feedback
Arvind Kejriwal said after the problem is resolved Shikaikrta will be sent an SMS on mobile. Complainant so - will your feedback by giving an answer.If you are not satisfied with any solution for it has created a team of volunteer. Volunteer will meet privately with the complainant and will try to find out her problem.
             Lead time will be the practical
He said the government before the deadline for completion has been set. However, this practice would be to talk to the authorities.During this time he will be thousands of complaints in the beginning. So you cannot claim to cure all the problems. However, he expressed the hope that gradually people will be less Sikayteen and these will be taken at fixed times.
             Officers will also present
Arvind Kejriwal said the DDA, MCD and Delhi Police are not directly under Govt. But the governor has spoken.Lt. Governor wrote to the three departments that are also present in the meeting of his senior officers. During his people to stay.
            Resolve complaints on the spot
such complaints are to be disposed of on the spot. Like the sick man, who has to be hospitalized? Talking on the phone will solve the problem immediately.
All complaints shall be such, that the people will tell you how many days it will be disposed 
              Such complaints will, the policy shift is needed. It will take time. The complaints will be reported to ministers. Such letters will also be some who will complain more suggestions.The system is being built separately. Will work better suggestions. Also Found - complaints to be mixed. Such complaints are nothing to do with the government.

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